Author
Tania Clarke
Tania Clarke is a B2B SaaS product marketer focused on using customer research and market insight to shape positioning, messaging, and go-to-market strategy.
New AI user research tools and features - updated monthly!
A running log of the latest AI user research tools and features in 2026: new launches, AI updates from every major platform, and what actually matters about each. Updated monthly.
Read26 Claude skills that turn AI into your UX research assistant
26 Claude skills that turn AI into a UX research assistant, from planning and recruiting to analysis, quality checks and reporting.
Contextual inquiry: what it is and when to use it
Contextual inquiry is watching users do real work in their actual environment. Here's what it reveals that interviews can't, and when it's worth the extra effort.
How to protect PII in your research operations
How to protect personally identifiable information in research operations: practical steps for consent, storage, access, and retention.
The product builder's guide to running user interviews with AI
You don't need a UX researcher to run good user interviews. Here's how product builders use AI to plan, run, and synthesize interviews without a research background.
Read60+ User Testing Questions That Actually Reveal Usability Issues
The best user testing questions for every stage: pre-test, task-based, post-test, and follow-up, with examples and the phrasings to avoid.
Great Question MCP: run user research inside Claude, Cursor, and your AI tools
Great Question's MCP server lets you create studies, add participants, and query transcripts, highlights, and research data, all inside Claude, Cursor, ChatGPT, and other AI tools.
Best research repository for research ops teams (2026)
The best AI research repositories for research ops in 2026, scored on governance, stakeholder access, AI search and MCP. ServiceNow went from 15 tools to 7.