Get customer feedback in record time and keep the voice of your customer at the center of every sprint.
From building your customer panel to launching research, saying thank you with incentives and sharing insights, we’ve included every part of the customer research process in one system.
Before, during and after studies you can share lists, early survey results, or interview clips, all within Great Question. Make it easy for everyone to hear the voice of the customer.
We know that your customers trust you with sensitive information. We take that privacy & security seriously, and are SOC 2 & GDPR compliant with extra privacy settings for PII, easily controlled by admins.
“Within a matter of 5-7 minutes I have a study built and recruiting for me. It's awesome! I no longer have to jump between tools to build a study, recruit and incentivize participants. I can do it all in one place, really simply.”
“I would recommend Great Question for anyone who wants to get their customers voice into their design process. Great Question makes it super easy and efficient by keeping everything from screener questions to responses and participants in one place.”
“With Great Question, unmoderated usability studies, we get high-quality customer feedback, so we can make decisions a lot faster.”
“We've cut the number of tools we were using in ½ and we can do everything from recruiting a panel to sending incentives in Great Question. It's helped me streamline the recruitment and planning stages of our research.”
Trusted by 300+ customer-obsessed teams
Your customers trust you to keep their data safe and secure, while building them a useful solution. We provide the same sense of security. Users don’t have to set up accounts at Great Question, they’re just going to get you the feedback you need. They can opt in or out at any time, and you don’t have to worry about over-contacting with our default eligibility settings.
Great Question starts at $49/month for solo plans. You can add as many observers as you want, making it easy for anyone to participate in research. Teams and Enterprise plans have additional features and increase the number of creators on your account. Read more about Great Question pricing here.
We built Great Question to be the best research platform for research teams of any size. We know that research includes a bunch of steps, and we’ve tried to make it easier to execute most of those steps in one place. We have customers with research teams of 1 and others with teams up to 200. All teams appreciate having a single system to conduct customer research.
Built for curious, customer-centric teams, trusted by researchers. Our platform is so easy, ANYONE can do great research. See how Great Question compares to standalone feedback tools like Qualtrics, Medallia, and Delighted in our customer feedback tools comparison. View all use cases
