The research repository in Great Question, showing AI-tagged insight cards across studies
Product managers

Plug customer discovery into every product decision

Recruit real customers from your CRM, run any study without filing a research request, and query across every interview your company has ever done. Then share clips, highlights, and AI-generated summaries so evidence travels further than a Slack thread.

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Trusted by 300+ customer-obsessed teams

BrexAsanaCanvaServiceNowOktaHoneyBookSinchAppFolio

The problem

Product Managers should be bringing the voice of the customer into every decision. But they’re blocked by slow, manual research which is locked away in specialist tools. By the time feedback arrives, a feature has already shipped and the roadmap has moved on.

The impact With Great Question

AI study setup

Define your goal and get a ready-to-launch study in minutes.

Lightning-fast recruitment

Reach your own customers instantly, or tap into external and AI panels.

Continuous discovery

Keep customer input flowing across the product cycle.

Prototypes and concepts

Test prototypes directly, capture real user behavior, and spot friction before development begins.

Recruit the right customers

Recruit the right customers instantly, from your own database or ours. Reach your existing users based on role, company, or product usage. Invite audiences with a simple self-serve link. Tap into a global B2B and B2C panel when you need reach. Screening, scheduling, and incentives handled for you. Explore recruitment

Recruitment criteria in Great Question filtered by age, employment status and company size, beside two screener questions about AI tools and job title

Run research quickly

Set up and launch studies in minutes with AI. Define your goal and get a ready-to-run study draft. Test concepts, prototypes, or messaging inside your users’ natural workflow. Launch short video interviews or surveys on demand. Build continuous discovery into every sprint.

Explore unmoderated testing
A recorded interview in Great Question with its chapters and summary beside the speaker transcript and an open Ask AI panel

Share insights with impact

Deliver findings your team can use right away. AI summaries, themes, and structured results at your fingertips. Customer verbatims, highlight reels, and clips to bring insights to life. Search across studies or your entire repository with AI. Shareable outputs that keep product, design, and engineering aligned.

Explore AI Repository
A session recording in Great Question beside its AI chapters, summary and speaker-labelled transcript

How it works

Tell AI your goal

Validate a concept, test a prototype, or check messaging.

Explore Prototype Testing Tell AI your goal
A prototype-test step in the Great Question study builder, with its task, description and the attached Figma prototype

Common Product Manager use cases

Concept testing

See which product ideas resonate before design or development.

Prototype testing

Watch real users interact with clickable prototypes inside their natural workflow.

Messaging validation

Check positioning, naming, and copy with target users before launch.

Continuous discovery

Keep a steady stream of user feedback flowing into product planning.

Case studies

Tessa Pollard
Case study

Canva

Great Question is a big part of how we build user centricity and our deep care for our community. It enables our teams to rally together around research.
Tessa PollardResearch Operations Manager, Canva
Read case study Canva

Enterprise-ready by design

SOC 2 Type II, GDPR, and CCPA compliance. Role-based permissions and enterprise controls mean you can open up research access without losing quality or oversight. Learn about Enterprise

SOC 2 Type II

Trust Center

GDPR

Trust Center

CCPA

Trust Center

Customer testimonials

Great Question has been instrumental in democratizing our user research practice…
Jon Dobrowolski
Jon DobrowolskiProduct Leader, Asana
Asana
The combination of calendaring and scheduling with the templates and the repository solves all of our biggest research pain points. It’s our hub for research.
Andy Hugelier
Andy HugelierVP of Product, Opal
Opal
Great Question has lived up to our expectations across the board and honestly exceeded some, especially with ease of use.
Gāby Verderber
Gāby VerderberUX Operations Manager, AppFolio
AppFolio
Recruiting research participants from Respondent was insanely easy and having this inside Great Question saved a lot of time.
Mary Duncan
Mary DuncanStaff Product Designer, M1
M1
We’ve cut the number of tools we were using in ½ and we can do everything from recruiting a panel to sending incentives in Great Question…
Dani Sandoval
Dani SandovalDirector of Design, Chipper Cash
Chipper Cash
Now our researchers can actually self-service and do their own recruitment, which really opens up our research operations team to focus on continuing to build our panel of enterprise users instead of doing the day-to-day recruitment.
A’verria Martin
A’verria MartinSenior Director of Product Research, Intelligence and Strategy, ServiceNow
ServiceNow
Great Question is the most advanced tool that I have seen so far to improve your research operations, and manage research projects and participants.
Clemens W. Janssen, PhD
Clemens W. Janssen, PhDLead UX Researcher, Nutrisense
Nutrisense
If you want to enable research to happen in a structured manner… you should have a look at Great Question.
Elpida Fragkou
Elpida FragkouSenior ResearchOps Manager, Blinkist
Blinkist
Recordings of discovery work… are extremely difficult to locate, if at all possible.
Robert Frey
Robert FreyUX Researcher, Simpson Strong-Tie
Simpson Strong-Tie
Recruiting from Respondent’s panel right in Great Question allows us to screen and invite reliable candidates to our studies faster than other panels we’ve used.
Taylor Tamashiro
Taylor TamashiroResearch Operations Associate, HoneyBook
HoneyBook
Great Question is the only truly end-to-end research platform built with enterprise-grade governance in mind…
Kory Jeffrey
Kory JeffreyPrincipal & Vice President - Technology, Inovia Capital
Inovia Capital
Before we brought on Great Question… The number of people comfortable running research grew from single digits to over 100 people…
Nicolás Carey
Nicolás CareyVP of Product and Design, Brex
Brex
We’re able to self-serve the entire research process, from pushing our data in and managing email outreach to conducting interviews and paying incentives.
Tessa Pollard
Tessa PollardResearch Operations Manager, Canva
Canva
I really like how I can choose to blast out 100 recruitment emails all at once… That’s flexibility I didn’t have before with UserTesting.
Brenna Zumbro
Brenna ZumbroSenior UX Researcher, Procare Solutions
Procare Solutions
It’s really great for participant recruitment, which was a big hole in our process… Great Question has streamlined it for us.
Stephanie Soo
Stephanie SooStaff Product Designer, Sinch
Sinch

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