“We're able to self-serve the entire research process, from pushing our data in and managing email outreach to conducting interviews and paying incentives.”
Tessa PollardResearch Operations Manager, Canva
Customers
Where great teams democratize research
From Canva and Miro to Brex and ServiceNow, world-class teams rely on Great Question to democratize research at scale.
Book a demoHow Canva builds user-centricity securely & at scale
Tessa Pollard
Research Operations Manager
Why Miro switched to Great Question: "It's built for the next gen of UXRs"
Josh Morales
UX Research Manager
How Brex grew research participation by 10x
Nicolás Carey
VP of Product and Design
From "free-for-all" to all-in-one: Consolidating 8 tools & saving 35%
Nicki Snyder
Head of Product Design
How ServiceNow scales research at the speed of AI
A’verria Martin
Sr. Director of Product Research, Intelligence and Strategy
How Asana increased customer conversations by 800%
Jon Dobrowolski
Product Leader
Consolidating research tools & cutting time-to-insights in half
Ian Wyosnick
Senior UX Researcher
How AppFolio 3x'd research participation with Great Question
Rita Casillas
Senior UX Research Operations Specialist
Making UX research transparent & inclusive for designers & PMs
Andy Hugelier
VP of Product
Why Procare switched from UserTesting to Great Question
Melissa Skrbic-Huss
Director, UI/UX
How Blinkist streamlined & scaled research with Great Question
Elpida Fragkou
Senior ResearchOps Manager
Running research operations at 15x speed as the first researcher
Clemens W. Janssen, PhD
Former Lead UX Researcher
Empowering 150 product managers who do customer research
Rob Barrett
Head of Innovation Portfolio
In their words
Loved by people who do research across the globe
“The combination of calendaring and scheduling with the templates and the repository solves all of our biggest research pain points. It’s our hub for research.”
Andy HugelierVP of Product, Opal
“Great Question is the most advanced tool that I have seen so far to improve your research operations, and manage research projects and participants.”
Clemens W. Janssen, PhDFormer Lead UX Researcher, Nutrisense
Results
Results our customers have published
Each figure comes from the customer's published story. Open a card to read how they got there.
- Sinch35%saved after consolidating 8 research tools into 1Read the story
- Procare Solutions$15,000saved per year after switching from UserTestingRead the story
- ServiceNow118 → 6 daysto recruit participants for a studyRead the story
- Asana800%more customer conversationsRead the story
- Brex10 → 100+researchers running studies in the first yearRead the story
- Nutrisense60 → 4 minper week spent on research operationsRead the story
- Experian150product managers who do customer researchRead the story
- AppFolio-60%no-shows for user interviewsRead the story
From the case studies
What research leaders say about Great Question
“Now our researchers can actually self-service and do their own recruitment, which really opens up our research operations team to focus on continuing to build our panel of enterprise users instead of doing the day-to-day recruitment.”
A’verria MartinSr. Director of Product Research, Intelligence and Strategy, ServiceNow
“Product managers used to take two weeks to get in front of customers for research. Now it only takes 2-3 days.”
Jon DobrowolskiProduct Leader, Asana
“Great Question has allowed teams to transform their research process from having to schedule a research sprint to being able to truly drive continuous discovery with participants being scheduled every week.”
Nicolás CareyVP of Product and Design, Brex
Great Question reviews: common questions
What results do Great Question customers report?
Sinch consolidated 8 research tools into Great Question and saved 35%. Procare Solutions saves $15,000 a year after switching from UserTesting. ServiceNow cut recruitment from 118 days to 6, with 165 researchers self-serving on one platform.
Which companies use Great Question?
Research, design and product teams at Canva, Miro, Brex, ServiceNow, Asana, Experian and the other companies on this page. Each story names the team, the people involved and what changed.
Do teams switch to Great Question from other research tools?
Yes. Procare Solutions moved from UserTesting. Sinch dropped UserTesting and Dovetail, among others, when it consolidated. If you are weighing options, our Great Question alternatives page covers when another tool is the better fit.