About

Participating in research studies

Why am I being asked to participate in research?

At Great Question, we partner with companies to help them facilitate product research with their customers.

If you received an email from support@greatquestion.co about a research study, it means that one of our customers is contacting you to participate in their research.If you do want to participate in the research studies, you can follow the links in the email to see how to participate.

If you don’t want to participate in the research studies, there are links to opt-out in every email.

How do I get paid my incentive?

Some research studies include incentives to participate, such as a gift card or credits.

If you’re participating in a study with an incentive, you’ll receive an email from support@greatquestion.co after you complete the study with details on how to claim your reward. We partner with Tremendous to process all the incentives, and you’ll be able to choose the incentive type you want which depends on your country. To see a list of available rewards, visit here.

Customer stories

Trusted by the teams democratizing research

Research delivered 6x faster, 300+ studies annually, 10,000+ end users

We’ve been connected with Great Question for about four years… Seeing that vision come to life has built tremendous trust.
A’verria Martin
A’verria MartinSenior Director of Product Research, Intelligence and Strategy, ServiceNow
ServiceNow

From single-digit contributors to 100+ people running research in year one

One of the goals when we brought on Great Question was to grow the number of people comfortable running research. In that first year alone, we grew it from single digits to over 100 people running research at Brex.
Nicolás Carey
Nicolás CareyVP of Product and Design, Brex
Brex

One ops person serves 45 teams as their “customer concierge”

We went from this kind of long-ranging or highly strategic UXR work, and very little kind of day-to-day customer conversation, to immediate and constant customer conversation.
Jon Dobrowolski
Jon DobrowolskiProduct Leader, Asana
Asana
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