The all-in-one customer research platform for people who do research

Involve any teams in research with free observer seats, share learnings from the research repository and share the research loads with round robin capabilities. No matter who leads the research, anyone can participate.

Book a meeting

Use cases Used by people who do research

Built for curious, customer-centric teams, trusted by researchers. Our platform is so easy, ANYONE can do great research. See how Great Question compares to standalone feedback tools like Qualtrics, Medallia, and Delighted in our customer feedback tools comparison.

Loved by people who do research across the globe

Within a matter of 5-7 minutes I have a study built and recruiting for me. It's awesome! I no longer have to jump between tools to build a study, recruit and incentivize participants. I can do it all in one place, really simply.
Jillian Berger
Jillian BergerUX Researcher
I would recommend Great Question for anyone who wants to get their customers voice into their design process. Great Question makes it super easy and efficient by keeping everything from screener questions to responses and participants in one place.
Dani Sandoval
Dani SandovalDirector of Design
With Great Question, unmoderated usability studies, we get high-quality customer feedback, so we can make decisions a lot faster.
Emily Drumm
Emily DrummUX Researcher
We've cut the number of tools we were using in ½ and we can do everything from recruiting a panel to sending incentives in Great Question. It's helped me streamline the recruitment and planning stages of our research.
Sarah Stumme
Sarah StummeProduct Design Researcher

Trusted by 300+ customer-obsessed teams

Frequently asked questions

How much does Great Question cost?

You can get started for free with a 14-day trial, and solo plans start at $49/month. You can launch unlimited projects, there are no limits on the kinds of studies you can host, and we'll cover up to 5,000 customers in your panel and up to 20 hours of transcriptions a month.

What makes Great Question better than other research tools?

We believe that customer research should be easy enough that anyone can do it. Today, many teams are forced to use multiple tools to initiate and complete research projects. This makes research hard. We put all the steps into a single platform, so you can find the right customer, conduct your study using any method you need, keep track of the findings in our repository and pay incentives all in one place.

Does Great Question have a UX Repository?

Every subscription includes your own UX Repository. When studies are complete, recordings are automatically uploaded and transcribed. You can add tags and easily share findings across your organization.

Are you SOC 2 compliant?

Yes, we have completed our SOC 2 Type 2 examination. This represents our organization's commitment to security for our customers' data.

How do you track incentives sent outside of Great Question?

Our integration with the incentive platform Tremendous allows our customers to send incentives to over 80 countries worldwide. For those customers that would prefer to send their incentives in a different system, it's easy to update the status of those incentives on each study participant.

Is it easy to share research across my organization?

It's easy in Great Question to share your research findings via our Slack integration, or you can easily tag and compile findings in our research repository. This is all part of the platform.

Get started

See the all-in-one UX research platform in action

Book a demo