Research Blog

Building the right thing

October 17, 20255 min

Recruitment & Admin: The 8 Pillars, 8 Years Later

Key takeaways from Jenni Darroch, Harri Thomas, and Holly Cole's session about AI's impact on the evolution of the Recruitment & Admin pillar of user research.

October 14, 20255 min

Product Release Roundup: October 2025

New to Great Question in October: AI moderated interviews, role-based access, democratized pricing & more.

October 7, 20257 min

Building an insight ecosystem with AI & service design

Dhairya Sathvara on how to use AI and service design to help research and adjacent teams pull insights from multiple sources into one ecosystem view.

September 23, 20257 min

Beyond the “black box”: Measuring research impact

Pedro Vargas on the “black box” problem that makes measuring UX research impact so challenging and how to use “impact boxes” to overcome this in your org.

September 9, 20252 min read

Product Release Roundup: September 2025

New to Great Question in September: smarter screeners, AI moderation, PDF repository support, and more.

September 4, 20254 min

Scope & Organizational Context: The 8 Pillars, 8 Years Later

Key takeaways from Jennifer Otto, George Jensen, and Holly Cole's conversation about the evolution of the Scope and Organizational Context in user research.

August 28, 20258 min

Lean Thinking in UX Research: Maximizing value, minimizing waste

Sara Ulius-Sabel on the power of Lean Thinking, the seven wastes in UX research, and her strategies for minimizing each and maximizing value for customers.

August 12, 20252 min read

Product Release Roundup: August 2025

New to Great Question in August: matrix questions, hybrid card sorts, a better participant experience for unmoderated tests, feature access controls, and more.

August 8, 20256 min read

People & Environment: The 8 Pillars, 8 Years Later

Key takeaways from Emma Boulton, Holly Cole, and Benson Low’s discussion about the evolution of the People and Environment pillars of user research.

June 24, 20258 min

Is your research team broken?

Johanna Jagow on the six surefire signs of a dysfunctional research team in 2026, from turf wars and black holes to skills gaps and resource crunches.

June 18, 20252 min

Security at Great Question: Raising the bar with a bug bounty program

Great Question launched a bug bounty program to harden security for customer research data. Here is why we did it and how the program works.

Great Question app: a card sorting study in progress, with cards grouped into named categories.
May 5, 20254 min

Introducing Card Sorting in Great Question

Card Sorting is now in Great Question: run open, closed, or hybrid sorts, recruit from your CRM or a 3M+ panel, and keep every insight connected to your repository.

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