Research Blog

Building the right thing

Webb field of candidate young brown dwarfs outside the Milky Way.
Great Question+
User Interviews
Webb · NGC 602 · 2024 · NASA
November 17, 20252 min

User Interviews × Great Question: A Partnership for Higher-Quality Research

Great Question’s integration with User Interviews combines the power of high-quality participant recruitment with end-to-end research workflows. Learn more.

Composite of IC 1623, two merging galaxies blazing with new star formation.

$13M USD

to accelerate research democratization

Led byInovia Capital
Webb · IC 1623 · 2025 · NASA
November 12, 20253 min

Great Question Secures $13M Series A Funding from Inovia to Accelerate Research Democratization for Enterprises

Great Question raised a $13M Series A led by Inovia Capital to accelerate our mission of putting customer research in every team's hands.

Composite of NGC 6357, a star-forming region around the Pismis 24 cluster.
Repository permission settings in Great Question, with repository access and study recording exports set to admin only
Webb · NGC 6357 · 2025 · NASA
November 12, 20255 min

Product Release Roundup: November 2025

New to Great Question in November: Big news, User Interviews integration, goodbye Calendly & more

Webb image of celestial fireworks of gas and light around a forming star.

$13M USD

to accelerate research democratization

Led byInovia Capital
Webb · Celestial Fireworks · 2024 · NASA
November 12, 20253 min

We raised $13M USD to put research in everyone's hands

Great Question has raised $13 million in Series A funding, led by Inovia Capital, to put high-quality research in every team's hands.

The large spiral galaxy NGC 5996 and its smaller companion NGC 5994, together Arp 72, interacting closely as their gravity draws out a faint tidal tail of stars and gas.
Article

Research & ReOps Leadership

What changes when you lead both sides

Hubble · Arp 72 · 2024 · NASA
November 7, 20256 min

Bridging Research & ResearchOps: Lessons in leading both worlds

Pedro Vargas on the differences between Research and ResearchOps teams, two leadership principles he swears by, and making learning more natural for your org.

The Cosmic Cliffs of NGC 3324, a ridge of gas and dust glowing against young stars.
Article

Knowledge Management

Insights that actually change decisions, not just get found

Webb · Cosmic Cliffs · 2024 · NASA
November 5, 20258 min

Data & Knowledge Management: The 8 Pillars, 8 Years Later

Eight years after the 8 Pillars of user research were named, data and knowledge management has shifted from storage to usage: making insights actually change decisions.

Chandra and Webb composite of the Pillars of Creation in the Eagle Nebula.
Article

Compliance as blockerCompliance as partner

Research compliance

Webb · Pillars of Creation · 2024 · NASA
October 31, 20258 min

How researchers can win friends & influence people (in compliance)

Dhairya Sathvara on how UX researchers can reframe legal and compliance as a partner, embedding it in the research process without slowing them down.

The spiral galaxy IC 3225, compressed with bright star formation along its leading edge and a stretched, distorted tail, as if streaking through space like a cannonball.
Article

Research Communication

Get insights heard, remembered, and acted on

Hubble · IC 3225 · 2024 · NASA
October 29, 20257 min

Mastering the art of research communication

Jesse Livingston on why most research fails to land, the four principles of effective research communication, and why plain language is effective language.

A powerful protostellar jet from the high-mass star-forming region G35.2-0.7N carving a glowing orange cavity through surrounding dark dust clouds.
Article

A last resortA company habit

Research at Dropbox

Hubble · G35.2-0.7N · 2023 · NASA
October 27, 20255 min

Democratization at Dropbox: Empowering everyone to learn from customers

Allison Cole on what research democratization really means (minus the jargon), the three pillars that make it work at Dropbox, and how they measure its success.

Webb image of dusty wisps surrounding a protoplanetary disc.
Article

Change Management

Tooling changes are people changes

Webb · Butterfly Star · 2025 · NASA
October 23, 20258 min

Change management for UX research teams

Johanna Jagow on why UX researchers are uniquely positioned to lead change management. Plus, swipe our Change Management Toolkit to help you get started.

Composite image of the Crab Nebula supernova remnant in X-ray and infrared light.
Article

Recruitment & Admin

How AI is rebuilding research's most tedious pillar

Webb · Crab Nebula · 2024 · NASA
October 17, 20255 min

Recruitment & Admin: The 8 Pillars, 8 Years Later

Key takeaways from Jenni Darroch, Harri Thomas, and Holly Cole's session about AI's impact on the evolution of the Recruitment & Admin pillar of user research.

Three brilliant young stars of the HP Tau triple-star system blazing inside a hollowed-out cavity of a golden reflection nebula that curls around them like a glowing cosmic geode.
Article

October Releases

AI moderated interviews, role-based access, and democratized pricing

Hubble · HP Tau · 2024 · NASA
October 14, 20255 min

Product Release Roundup: October 2025

New to Great Question in October: AI moderated interviews, role-based access, democratized pricing & more.

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