Building the right thing
Product improvement cadence
✓ Dedicated time to fix what the roadmap skips.
Continuous Product Improvement: Papercuts & the Summer of Love
Continuous product improvement at Great Question. Taking customer feedback and turning it into a stronger UX research platform every day.
Protecting participant data
✓ The foundation every research relationship is built on
Data Privacy & Security: the best thing you can do for your research participants
Data privacy and security should be more than an item for your UX research tool selection checklist. Data privacy & security should be a foundational part of your UX research tool.
ResearchOps Compliance
✓ participant data that stays protected
Why should security & compliance matter to the ResearchOps team
As a UX researcher or research ops professional, the security and compliance of your processes and tools makes for a better research experience for all parties. Learn how you can be a security and compliance steward.
Research Calendar
✓ Round-robin scheduling that keeps researcher PII hidden
Share the research load & protect privacy with our new calendar
Use a research calendar built for teams conducting research. Share availability, the research load and protect the privacy of researchers and participants all in one place!
Research Calendar
✓ buffers, collective bookings, and observer privacy
A UX research calendar, built to simplify research ops
Scheduling and booking customer interviews requires a special kind of calendar. We’ve built a UX Research calendar just for you.
Research templates
✓ so every team can run the study, not just researchers
Webinar Recap: Democratizing Research with Templates
Democratizing customer research is easier with interview and survey templates. Read the webinar recap to learn more.
Local-language research
✓ every participant touchpoint in their own language
Conduct research in more countries with new Internationalization capabilities
Conduct research participant communication in your local language with Great Question, the best all-in-one customer research platform.
Research Democratization
✓ Insights people trust because they helped gather them
Everybody is a researcher: The democratization of UX research
Understand the value in the democratization of UX research and how to instill that mindset into your teams
UXRConf 2022
✓ Proving research impact, and protecting researchers
Flex your research skills, proclaim & protect: 3 takeaways from UXRConf2022
Three takeaways from UXRConf 2022 in Brooklyn: how to value UX research, how to protect researcher career growth and mental health, and how research models adapt to new spaces.
Research Panels
✓ recruit once, hear from customers all year
Customer research panel recruitment and management tips
Learn how to recruit and manage your customer research panel using these tips. Engage with customers consistently and deliver better products by building a panel of customers for continuous research.
Research operations
✓ One study a quarter became one per team per quarter.
Lessons on Developing a Research Effort from the Ground Up
Developing a UX research practice starting with research operations. Learn how the team at Auth0 has built a sustainable and scalable research practice that's influencing strategy and revenue.
Research Tool Requirements
✓ the capabilities to check before you buy
Simplify the UX Research process
What to look for in a tool to help simplify your current UX Research process. Download this checklist to help during your evaluation.
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