Research Blog

Building the right thing

May 4, 20223 min

Lessons on Developing a Research Effort from the Ground Up

Developing a UX research practice starting with research operations. Learn how the team at Auth0 has built a sustainable and scalable research practice that's influencing strategy and revenue.

April 8, 20226 min

Simplify the UX Research process

What to look for in a tool to help simplify your current UX Research process. Download this checklist to help during your evaluation.

March 14, 20225 min

Understanding the Importance of Customer Research

Learn how marketers should use customer research to execute better demand generation programs and more targeted brand work.

March 11, 20223 min read

Democratizing UX research: two real-life examples

Seven steps for democratizing UX research across a company, from Honeybook and Auth0: start small, share, build cross-functional teams, make research easy to find, pick tools with guardrails, and train.

March 10, 20224 min

Measuring the impact of customer research

How to measure the impact of customer research inside your company: define your audience, then use surveys and employee interviews to show what changed.

March 5, 20226 min

How to craft a great customer survey

Customer surveys are ideal channels for getting all the essential information you need about your business with regard to your clients. Use these 8 tips for creating a great customer survey.

February 25, 20224 min

VC investors like founders who run customer research: here's why

Customer research can impact investment by VC firms. Learn why customer research can impact VC investment strategies.

February 10, 20223 min

4 ways to make your customer research more actionable

John Zeratsky, design sprint expert and co-founder of Character shares his tips for better customer research.

January 23, 20223 min

Easy and complete prototype tests

Learn how to make your prototype testing even easier and more complete with Great Question and Loom.

January 11, 20228 min

Building a Culture of Research & Landing Your First UXR Gig with Roy Olende of Zapier

Roy Olende on building a culture of research at Zapier, plus four tips for landing your first UX research job.

December 9, 20212 min

Gtmhub uses Great Question to scale customer research

How Gtmhub, the OKR platform, uses Great Question to run customer interviews and surveys in one place and make customer research continuous.

November 29, 20216 min

Make Customer Research a Habit

Learn why it's necessary to make customer research a habit, and how you can do more research with the right teams and tools.

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