Building the right thing
Design research
✓ Erika Hall on goals, buy-in, and letting go
Practical design research advice from Author Erika Hall
6 learnings from Erika Hall, author of Just Enough Research
Highlight Reels
✓ customer video that stakeholders actually watch
Announcing highlight reels
Share compelling research findings by creating a highlight reel of customer videos right from your UX Repository.
UX Research Thinking
✓ four hallmarks, and the skills that carry them
The hallmarks of UX research thinking with Varun Murugesan from Apple & Banana
Learn the hallmarks of UX Research thinking, and advice to junior UX Research teams from the team at Apple & Banana
People Who Do Research
✓ Anyone who does research, not just the researchers
People who do research: Our favorite term
People Who Do Research (PWDR) is our favorite phrase in the research community: it includes UX and customer researchers and everyone whose role touches research.
UXR Valuation
✓ Two calculations that tie research to the bottom line
Demonstrating the ROI & impact of UX research with Claudia Natasia
Learn how to measure the impact of your UX research by reading this webinar recap
Participant recruitment
✓ Get the right people to say yes, without the fatigue
Best practices for UX research participant recruitment
Use these best practice tips to improve UX research participant recruitment
Panel Management
✓ Seven habits that keep a research panel healthy
7 tips to manage your customer research panel
You've built a customer research panel. Here are 7 tips to manage it well: knowing your tool, recruiting continuously, a researcher's voice, scaling slowly, fresh records, feedback, and data.
Customer Research Panels
✓ Turn your existing customers into willing participants
5 recruitment methods for your customer research panel
When carrying out customer research, the first step is to recruit respondents for your panel. Here are five recruitment methods you can use to recruit customers
Continuous Recruitment
✓ A panel that keeps refilling while you research
What is a continuous recruitment strategy?
Building a research panel of customers isn’t a one time thing, it requires ongoing work. Use this three step process to make it easier.
Panel Management Tools
✓ Five features and four factors to weigh before you buy
How to choose the perfect panel management software tool
Choosing the perfect panel management tool for your research recruitment can be difficult. Check out this guide to help you choose the right tool.
7 tools→1
Research recruitment stack
3 tips to speed the research recruitment process
Speed the research recruitment process for your next study using these three tips.
Research Panels
✓ kept separate from the marketing list, on purpose
How marketing and research teams can collaborate to build customer research panels
Learn how marketing and research can work together to build customer research panels
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