Research Blog

Building the right thing

The Cosmic Cliffs of NGC 3324, a ridge of gas and dust glowing against young stars.
Article

IPO readiness

a research practice that survives the scrutiny

Webb · Cosmic Cliffs · 2024 · NASA
August 8, 20239 min

IPO readiness for research: Preparing your practice to go public

From data governance and documentation to vendor selection and compliance, prepping your research practice for an IPO is a huge undertaking. Here’s what it takes.

The moth-shaped bipolar planetary nebula NGC 2899, glowing pink and blue lobes of hydrogen and oxygen gas fanning out symmetrically from a hot central white dwarf.
Article

The UXR reckoning

Signal over noise on AI, tooling, and layoffs

Hubble · NGC 2899 · 2025 · NASA
July 18, 202315 min

What's happening to UX research right now?

Research is changing fast, from the rise of democratization and now AI, to an explosion in research tools and widespread layoffs in tech. Brad Orego weighs in.

The barred spiral galaxy MCG+07-07-072, thin arms curving from the ends of its central bar into a near-complete ring around its disk.
Article

AI at Great Question

AI will augment research, not replace researchers.

Hubble · MCG+07-07-072 · 2024 · NASA
May 3, 20233 min

Great Question AI Manifesto

At Great Question, we believe it's our responsibility to use AI for good in the world of UX research. Our founders share how we do this in our AI Manifesto.

The spiral galaxy IC 3225, compressed with bright star formation along its leading edge and a stretched, distorted tail, as if streaking through space like a cannonball.
Article

Research Maturity

two levers, impact and infrastructure, and twelve ways to build them

Hubble · IC 3225 · 2024 · NASA
April 24, 20236 min

An in-depth look at organizational research maturity

Organizational research maturity requires two things: impact and infrastructure. Great Question's Jane Davis shares the 12 components of research maturity.

Webb view of a glittering star-birth region dense with young stars.
Article

Observer Rooms

the whole team watching research live

Webb · Pismis 24 · 2025 · NASA
March 28, 20233 min

Introducing Observer Rooms: The best way to watch live customer research

See how Great Question Observer Rooms let your whole team watch live research sessions together, so insights land with everyone at once.

Webb detail of an actively forming star system with bright outflows and dark dust lanes.
Article

Research Democratization

evenly distributed, not just talked about

Webb · Lynds 483 · 2025 · NASA
March 7, 20236 min

The Future of UX Research Tools & Democratization

At PWDR 2023, Great Question Co-Founder & CEO Ned Dwyer shared his vision for the future of UXR tools & democratization. Listen to his talk & read our recap.

Three star-forming galaxies of the SDSSCGB 10189 group tangled together mid-collision, with fainter, more distant galaxies scattered across the dark background.
Article

Stakeholder Trust

Listening, empathy, and vulnerability make research land

Hubble · SDSSCGB 10189 · 2023 · NASA
March 1, 20238 min

Impactful Research Is a Team Sport

At PWDR 2023, OpenPhone's Peter Roessler shared why he leads research with listening, empathy, and vulnerability. Watch the session & read our recap here.

The bright young stellar object IRAS 05506+2414 cloaked in thick gas and dust, with a fan-shaped spray of glowing material streaming outward across the frame.
Article

Research Democratization

Four commitments that keep researchers in the lead

Hubble · IRAS 05506+2414 · 2022 · NASA
February 27, 20238 min

Democratization by Researcher, Not of Research

At PWDR 2023, Google's Zoë Glas shared 4 commitments to UXR you have to make before you can democratize research. Listen to her talk & read our recap here.

Webb view of a glittering star-birth region dense with young stars.
Article

CricketsCelebrity

Research demand at Lyft

Webb · Pismis 24 · 2025 · NASA
February 23, 20236 min

Share the Power: Democratization Done Right

At PWDR 2023, Amanda Gelb shared how she built a Rapid Research program from scratch at Lyft (& how you can, too). Watch the session & read our recap here.

The Egg Nebula, a pre-planetary nebula, with a central dust-shrouded dying star casting symmetric searchlight beams through concentric arcs of dust.
Article

Research Frameworks

CHROME, risk vs. clarity, and the trust loop behind them

Hubble · Egg Nebula · 2026 · NASA
February 17, 20235 min

Research in an Evolving Landscape: Frameworks for Impact

In her PWDR 2023 session, Katya Hott shares research frameworks she implemented at SeatGeek to make an impact. Watch the full session and read our recap here.

The faint, low-surface-brightness dwarf irregular galaxy ESO 490-017, a diffuse swarm of stars behind bright foreground stars, set against a field of distant reddish galaxies.
Article

Scaling ReOps

Start standard-issue, then build on top

Hubble · ESO 490-017 · 2026 · NASA
February 16, 20236 min read

Scaling research that rocks (or at least isn’t rubbish)

In our People Who Do Research 2023 keynote, Kate Towsey discusses scaling ReOps to support 500 people at Atlassian. Listen to her talk or read our recap here.

The Cosmic Cliffs of NGC 3324, a ridge of gas and dust glowing against young stars.
Article

Research Integrations

your existing stack, connected to one workflow

Webb · Cosmic Cliffs · 2024 · NASA
December 5, 20226 min

UX Research is better when it's integrated

UX Researchers have so many tools available for every stage of the research process from panel management to UX repository and everything in between, but more tools doesn't mean faster research. With integrations to Great Question researchers can simplify their research using tools they already have.

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