Research Blog

Building the right thing

Swirling, paint-like clouds of red, green, and blue gas forming the planetary nebula Kohoutek 4-55, the glowing shell cast off by a dying star.
Comparison

Unmoderated Testing

Who you test with decides which tool you need

Hubble · Kohoutek 4-55 · 2025 · NASA
June 28, 20269 min

Best unmoderated testing tools in 2026: 7 platforms compared

The 7 best unmoderated usability testing tools in 2026, compared on methods, recruiting, and analysis, so you can pick the right platform for your team.

Webb detail of an actively forming star system with bright outflows and dark dust lanes.
Article

Research Ops Careers

how to grow in the field

Webb · Lynds 483 · 2025 · NASA
June 24, 20269 min

Advancing your career in research operations

How to grow a career in research operations: the skills, metrics, and moves that take you from coordinator to research ops leader.

A fast protostellar jet lighting up pink and green Herbig-Haro shock knots as it plows through interstellar gas in the star-forming region HH 80/81.
Article

Research incentives

Reward participation without skewing your results

Hubble · HH 80/81 · 2026 · NASA
June 16, 20265 min

How do incentives impact bias in UX research?

Worried your incentives are skewing results? Here's what academic research actually says about incentive bias in UX research, and what to do about it.

Webb image of dusty wisps surrounding a protoplanetary disc.
Article

Research Repositories

five Cs for one people actually use

Webb · Butterfly Star · 2025 · NASA
June 8, 20265 min

The 5 Cs for building a successful research repository

The 5 Cs for building a research repository people actually use: capture, curate, connect, communicate, and champion.

The Cosmic Cliffs of NGC 3324, a ridge of gas and dust glowing against young stars.
Comparison

Ethnio alternatives

Where each tool fits, and what it leaves you buying.

Webb · Cosmic Cliffs · 2024 · NASA
June 8, 202612 min read

9 best Ethnio alternatives for user research teams in 2026

The best Ethnio alternative is Great Question. Compare 9 research recruitment platforms by features, use case, and what each one is missing.

The Cosmic Cliffs of NGC 3324, a ridge of gas and dust glowing against young stars.
Article

User Testing Questions

Neutral phrasings for every stage of the session

Webb · Cosmic Cliffs · 2024 · NASA
June 8, 202616 min read

60+ User Testing Questions That Actually Reveal Usability Issues

The best user testing questions for every stage: pre-test, task-based, post-test, and follow-up, with examples and the phrasings to avoid.

Composite of IC 1623, two merging galaxies blazing with new star formation.
Article

Customer Research

where to start, and what to ask

Webb · IC 1623 · 2025 · NASA
June 7, 202617 min

Customer research: the complete 2026 guide (methods, examples, and templates)

Customer research, made simple. 7 methods top product teams use, real examples from B2B and B2C brands, and 12 free templates. Updated June 2026.

Composite of NGC 6357, a star-forming region around the Pismis 24 cluster.
The "Participant's location" setting on a Great Question interview study, beside the booking page where a participant enters their own address
Webb · NGC 6357 · 2025 · NASA
May 26, 20265 min

Product Release Roundup: May 2026

New to Great Question in May: a more effective MCP, Follow Me Homes, and concealed identity studies

Delicate, wispy ribbons of red, blue, and gold filaments from the Veil Nebula supernova remnant stretching across a star-filled field.
Article

AI in research

what the cynicism gets right, and where it stops

Hubble · Veil Nebula · 2025 · NASA
May 25, 202623 min

What UX researchers get wrong about AI

A field note from r/UXResearch, customer conversations, and the published literature on six common misperceptions about AI in UX research.

The Egg Nebula, a pre-planetary nebula, with a central dust-shrouded dying star casting symmetric searchlight beams through concentric arcs of dust.
Article

MCP Integration

Your research library, live inside Claude and Cursor

Hubble · Egg Nebula · 2026 · NASA
May 18, 20267 min

Great Question MCP: run user research inside Claude, Cursor, and your AI tools

Great Question's MCP server lets you create studies, add participants, and query transcripts, highlights, and research data, all inside Claude, Cursor, ChatGPT, and other AI tools.

Webb COSMOS-Web deep field crowded with galaxies of every shape.
Comparison

UserTesting Alternatives

Great Question4 out of 4
dScout3 out of 4
Maze3 out of 4
Optimal Workshop2 out of 4
Webb · COSMOS-Web · 2025 · NASA
May 18, 20265 min

10 best UserTesting alternatives in 2026 (compared by price, panel, and use case)

UserTesting credit pricing burning your budget? Compare 10 alternatives and competitors by panel, AI features, and use case. 2026 reviews.

Dark, silhouetted clouds of hydrogen gas and dust standing out against glowing nebulosity in a portion of the Rosette Nebula, sculpted by radiation from nearby young stars.
Comparison

Research Repositories

Ranked on governance, stakeholder access, and AI search

Hubble · Rosette Nebula · 2025 · NASA
May 14, 202613 min

Best research repository for research ops teams (2026)

The best AI research repositories for research ops in 2026, scored on governance, stakeholder access, AI search and MCP. ServiceNow went from 15 tools to 7.

Get the blog in your inbox

Latest insights for customer-obsessed product builders. Once a month, no noise.