Author
Jack Wolstenholm
Jack was the Content Marketing Lead at Great Question, the all-in-one UX research platform built for the enterprise. Previously, he led content marketing and strategy as the first hire at two insurtech startups, Breeze and LeverageRx. He lives in Omaha, Nebraska.
Stakeholder Trust
✓ Listening, empathy, and vulnerability make research land
Impactful Research Is a Team Sport
At PWDR 2023, OpenPhone's Peter Roessler shared why he leads research with listening, empathy, and vulnerability. Watch the session & read our recap here.
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Research Democratization
✓ Four commitments that keep researchers in the lead
Democratization by Researcher, Not of Research
At PWDR 2023, Google's Zoë Glas shared 4 commitments to UXR you have to make before you can democratize research. Listen to her talk & read our recap here.
Crickets→Celebrity
Research demand at Lyft
Share the Power: Democratization Done Right
At PWDR 2023, Amanda Gelb shared how she built a Rapid Research program from scratch at Lyft (& how you can, too). Watch the session & read our recap here.
Research Frameworks
✓ CHROME, risk vs. clarity, and the trust loop behind them
Research in an Evolving Landscape: Frameworks for Impact
In her PWDR 2023 session, Katya Hott shares research frameworks she implemented at SeatGeek to make an impact. Watch the full session and read our recap here.
Scaling ReOps
✓ Start standard-issue, then build on top
Scaling research that rocks (or at least isn’t rubbish)
In our People Who Do Research 2023 keynote, Kate Towsey discusses scaling ReOps to support 500 people at Atlassian. Listen to her talk or read our recap here.
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