Hire an experienced UX researcher.

Bring in a researcher for a project, or hand off the recruiting and ops that slow your team down. Everything runs in your Great Question workspace, so you keep it all.

Book 20 minutes with HarriSee what we take on ↓

Harri ThomasRun by Harri Thomas: former co-founder of Respondent, ex-Meta researcher, now at Great Question

What we offer

  • Panel health check

    We find the over-contacted and quiet parts of your panel, and set a cadence that keeps people responding.

  • Research ops, handled

    Send us a screener and a number. We program it, recruit, schedule and pay incentives.

  • Continuous discovery, delivered as insights

    We run ongoing customer conversations and hand you the synthesis each week: what we heard, what it means, and what to do next.

We handle the research ops: the screeners, the scheduling, the incentives and all the time-consuming parts.

Teams at these companies run their research in Great Question

CanvaMiroServiceNowExperianAsanaBrexOktaGustoSinchAppFolioProcareNutrisenseOpalSimpson Strong-Tie
Meet your UX researcher

Harri Thomas

  • Former researcher at Meta
  • Co-founded Respondent, the participant recruitment marketplace
  • Now leads research services at Great Question
Book 20 minutes with Harri
Two ways to work with us

One project, or ongoing help.

Hand us the recruiting ops that slow your team down, or bring in a researcher for one engagement.

Retainer

ReOps services

Send us the screener and how many people you need. We run the recruit end to end, so your team just runs the sessions.

  • Screeners programmed and studies launched, to your panel or external audiences
  • Participants shortlisted and scheduled into your calendars
  • No-shows, reschedules and incentives handled
  • Panel health advice: contact frequency, incentives, targeting

Example brief“Here's the screener. We need eight admins from our panel by the 20th.”

Annual, sized to your study volume

Book a call about ReOps
One-off

Forward deployed researcher

An experienced researcher joins your team for one engagement, works in your Great Question workspace, then hands everything back.

  • Study design, or a review of the one your team built
  • Sessions run for your team, or alongside them
  • Synthesis and a readout your team can act on
  • Coaching, so your designers and PMs run better research next time

Example brief“We need to test the new onboarding with eight admins before we ship next quarter.”

Scoped per engagement

Book a call with a researcher

Need both? The researcher works alongside your retainer, in the same workspace.

Research projects we can help with

From a single study to an ongoing program.

  • Continuous discovery

    Weekly customer conversations, recruited and booked for you.

  • Pricing and packaging research

    Willingness to pay and package tests before you change your price.

  • Concept and prototype testing

    Test the idea before you build the wrong thing.

  • Usability testing

    Moderated or unmoderated, on live products or prototypes.

  • Onboarding and journey research

    Where new users get stuck, and why.

  • Making sense of what you have

    Recordings, surveys and old reports, pulled into one readout.

How it works

Send a brief. We take it from there.

  1. Send a brief

    A project you need run, or ops you want off your plate. What you need, and by when.

  2. Scope it with Harri

    20 minutes on what's needed, the timeline and a price.

  3. We work in your workspace

    You see everything as it happens.

  4. You keep everything

    Participants, recordings and findings stay in your account.

Book 20 minutes

Pick a time with Harri.

Bring the brief, or just the problem. You leave with a scope, a timeline and a price.

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Have a brief? Send it over.

One platform, one vendor. Limited slots this quarter. Pricing scoped to your volume.

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Great QuestionExperienced UX researchers, on demand