Salesforce
Two-way sync
Great Question
Features

Salesforce integration

Pull in lists of customers directly from your system of record and share back customer feedback to improve visibility

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Researchers Complete customer view

Want to see it on your own CRM data? Get a demo.

Find the right customers faster

Invite the right customer to your next study based on the latest activity logged or specific demographic information available in Salesforce.

Better visibility into research

Share insights and research results from Great Question back into Salesforce so all teams (like Sales and Customer Success) know what your customers think about your product.

Customer stories

Loved by people who do research across the globe

Within a matter of 5-7 minutes I have a study built and recruiting for me. It's awesome! I no longer have to jump between tools to build a study, recruit and incentivize participants. I can do it all in one place, really simply.
Jillian Berger
Jillian BergerUX Researcher
I would recommend Great Question for anyone who wants to get their customers voice into their design process. Great Question makes it super easy and efficient by keeping everything from screener questions to responses and participants in one place.
Dani Sandoval
Dani SandovalDirector of Design
With Great Question, unmoderated usability studies, we get high-quality customer feedback, so we can make decisions a lot faster.
Emily Drumm
Emily DrummUX Researcher
We've cut the number of tools we were using in ½ and we can do everything from recruiting a panel to sending incentives in Great Question. It's helped me streamline the recruitment and planning stages of our research.
Sarah Stumme
Sarah StummeProduct Design Researcher

Everything visible to everyone in your Salesforce CRM.

Research visibility Frictionless insights

Know who to speak with and share back results of your research without power points and spreadsheets. Data syncs from one system to the other automagically.

Secure & Compliant

GDPR from the start and SOC 2 Type 1 certified, all your data is safe as it flows between systems. And customers can opt in and out and everyone can see that.

Repository

Build out your repository and share those artifacts on specific contact records. Now everyone can see what your customers think of the latest product launch.

Custom Attributes Supported

The questions you ask your customers and how they are answered can be created as custom attributes so they are easy to report on in Salesforce.

Use cases Used by people who do research

Built for curious, customer-centric teams, trusted by researchers. Our platform is so easy, ANYONE can do great research. See how Great Question compares to standalone feedback tools like Qualtrics, Medallia, and Delighted in our customer feedback tools comparison. View all use cases

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