The problem with most AI synthesis isn't capability. It's trust.
You get a summary, but can you trust it? Is it hallucinating? Is it just telling you what you wanted to hear?
That uncertainty is exhausting. You end up hunting through transcripts to verify claims, second-guessing insights before sharing them, or worse, not using AI at all because the risk of being wrong outweighs the time saved.
We built global Ask AI to fix that.
🧠 Tap into everything your customers told you with global Ask AI
Every insight backed by verbatim quotes. Every pattern quantified. Every claim verifiable in one click.
Ask "What do users say about checkout?" and it discovers relevant studies across your entire repository, tells you "8 of 12 interviews mentioned payment friction," and links you straight to the source. Ask something vague? It asks clarifying questions first so you're not led down a confirmation bias path. And if it can't find evidence, it says "not found" instead of guessing.
This is research-grade AI. Not a chatbot with your data.
Join the free 30-day beta today
🎥 Know exactly what your Observer bot is doing
Livestreams shouldn't be a black box. Now they're not.
Pre-flight checks catch configuration issues before your session starts. Real-time status shows what the bot is doing right now, whether it's waiting to join, recording, or needs permission granted. And if something goes wrong, a new resend button lets you retry on demand.
No more silent failures. No more missed recordings.
Try it on your next interview and let us know what you think!
🌍 Run AI moderated interviews in 7 languages
AI moderation just went global.
Researchers can now select from English, French, German, Italian, Spanish, Russian, and Japanese when setting up AI moderated studies. Participants choose their preferred language before the interview starts, and can even switch languages mid-conversation by asking the moderator directly.
Every transcript stays in the original language, so nothing gets lost in translation.
See AI moderated interviews in action
💸 More ways for European participants to redeem incentives
Your European participants now have more flexibility. EU and UK participants can redeem incentives directly to their bank account through Tremendous, alongside 2,400+ gift card options worldwide.
✨ ... and more quality of life improvements, like:
- See estimated recruitment reach as you adjust criteria for external recruitment
- Clearer cost breakdown for external recruitment requests
- Ask AI quote links now appear 21x faster and catch more matches
- Persistent Ask AI chat history so you can pick up where you left off
- Clearer, more actionable error messages when hitting Figma API rate limits
- New Snowflake integration wizard for easier, more secure setup
- Optional device permissions for unmoderated tests (no more all-or-nothing)
Tap into every customer conversation you've ever had, so every PM, designer, and researcher can feel confident they're solving problems that matter, with evidence they can trust.
