Author
Carly Hartshorn
Carly Hartshorn is a Marketing Manager at Great Question, where she leads the webinar program and partnerships, among other Marketing initiatives. She works closely with research and design leaders across the industry to bring practical, experience-driven perspectives to the Great Question community.
User Research Tools
✓ Which ones actually replace a multi-tool stack
Best user research tools in 2026: 22 platforms compared
Compare 22 user research platforms in 2026 on research methods, AI features, recruitment, and security. Ten in-depth profiles plus a buyer's checklist. Updated quarterly.
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AI Synthesis Tools
✓ The tool that ran the study is the one that can explain it
Best AI research synthesis tools in 2026: 8 platforms compared
The 8 best AI research synthesis tools for qualitative research in 2026, compared on what they actually do, where they break down, and who each one fits.
Research Operations
✓ the systems that let research scale
UX research operations: Processes, strategies & tools for 2026
Research operations (ResearchOps) is the processes, tools, and strategies that support UX research in an organization. Read our updated guide for 2026.
User Interviews
✓ get past the polite answers
User interviews: The complete guide for 2026
In this complete guide, we cover everything you need to know to run top user interviews, from recruiting participants to synthesizing results.
Concept Validation
✓ Five to eight sessions before a line of code
Product concept validation: how to test an idea before you build it
Product concept validation tests whether your idea resonates with users before you build it. A practical, fast guide for founders and PMs.
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A Research Participant CRM
✓ every participant, one source of truth
User research CRM: One place to manage research operations
A user research CRM organizes participants, panels, and study history in one place. Compare research CRMs vs sales CRMs, see top tools, and learn how to set one up.
Figma prototype testing
✓ Problems found before you write the code
How to test a Figma prototype with real users
Testing a Figma prototype with real users before you build saves weeks of rework. Here's exactly how to do it, with moderated and unmoderated options.
AI Moderation
✓ Qualitative depth at survey scale
What is AI-moderated research? (And why it's not the same as a survey)
AI-moderated research conducts qualitative interviews at scale, the depth of a real conversation, without the scheduling bottleneck. Here's what it is, how it works, and when to use it.